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What questions should I ask before taking out Ambulance Cover?

Reviewed and updated 20 March 2025

Ambulance Cover can vary depending on your insurer. You can check whether the cover is right for you and/or your family by asking your insurer these questions:

  • What is the waiting period for this policy?
  • What type of transport does this cover? Both ground and air ambulance services?
  • Am I covered if I travel interstate?
  • Am I covered in both emergency and non-emergency situations? If the policy covers an emergency only, how does your insurer define an emergency?
  • If I call an ambulance and require treatment but not transport, am I covered?
  • Will I need to make a co-payment towards the use of the ambulance service?

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