CBHS Health

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About CBHS Health

What is CBHS Health?

CBHS Health is a private health insurer that operates as a restricted health fund. 

Background 

The Commonwealth Bank of Australia established CBHS Health in 1951, then known as The Commonwealth Bank Health Society. It was set up to ensure staff had access to affordable health insurance.

Who can join CBHS Health?

You can join CBHS Health only if you are:

• a current or former employee of the Commonwealth Bank Group (CBA Group)
• an immediate family member
• a contractor or franchisee. 

However, if you are not on this list, you can join CBHS Corporate Health. This is CBHS Health’s sister fund and an open for-profit insurer.

What products does CBHS Health offer?

CBHS Health offers:

• Hospital Cover
• Extras Cover
• Combined Hospital and Extras Cover
• Ambulance Only Cover.

Do CBHS Health policies include Ambulance Cover?

CBHS Health includes emergency Ambulance Cover with:

• Hospital Cover 
• Combined Hospital and Extras Cover.

Is CBHS Health a not-for-profit health insurer?

Yes. CBHS Health is a not-for-profit health insurer.

Does CBHS Health operate in all Australian states and territories?

Yes. CBHS Health operates in all Australian states and territories.

How does CBHS Health Hospital Cover compare with other insurers?

Source: Private Health Insurance Ombudsman: State of the Health Funds Report: 2022

Does CBHS Health have agreements with some private hospitals or day hospitals to provide services at low cost or with no out-of-pocket costs?

Yes. CBHS Health has agreements with a number of private hospitals that allow it to provide services to its members at low cost or with no out-of-pocket costs:

CBHS Health also has agreements with a number of day hospitals so it can provide services at low cost or no out-of-pocket costs::

Source: CBHS Health: performance

How does CBHS Health Extras Cover compare with other insurers?

Source: Private Health Insurance Ombudsman: State of the Health Funds Report: 2022

How does CBHS Health compare with other private health insurers?

Source: Private Health Insurance Ombudsman: State of the Health Funds Report: 2022

Is CBHS Health a member of any industry organisations? 

Yes. CBHS Health is a member of Private Healthcare Australia (PHA), a body that represents 20 registered health insurers and 97% of people covered by private health insurance.

It is also a member of the Members Health Fund Alliance, an alliance of not-for-profit, member-owned, regional or community-based health insurers.

Does CBHS Health let me claim online or via an app?

Yes. CBHS Health allows you to make a claim via its online portal or using the CBHS Health app.

How to contact CBHS Health

Phone:

1300 654 123

Website:

https://www.cbhs.com.au/

Email:

help@cbhs.com.au

Address:

Level 16
6 Hassall Street
PARRAMATTA NSW 2150

Postal address:

Locked Bag 5014
PARRAMATTA NSW 2124

Compare CBHS Health with other private health insurers

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