AAMI Health Insurance
ACA Health
ahm
AIA Health Insurance
Allianz Care Australia
APIA Health Insurance
Astute Simplicity Health
Australian Unity
Bupa Health Insurance
CBHS Corporate
CBHS Health
Defence Health
Doctors Health
Emergency Services Health
Frank
GMHBA
GU Health
HBF
HCF
HCi
Health Partners
HIF
Hunter Health Insurance (by CDH Benefits Fund)
ING Health Insurance
Latrobe Health Services
Medibank
Mildura Health Fund
Navy Health
nib
Nurses & Midwives Health
onemedifund
Peoplecare
Phoenix Health Fund
Police Health
Priceline Health Insurance
Qantas Insurance
Queensland Country Health Fund
Real Health Insurance
Reserve Bank Health Society (RBHS)
rt health
see-u
Seniors Health Insurance
St Lukes Health
Suncorp Health Insurance
Teachers Health
Territory Health Fund
Transport Health
TUH
UniHealth
Union Health
Westfund
How to make a claim on your private health insurance policy depends on your health insurer and the type of claim you are making.
If you are making a claim under your Hospital Cover, your health insurer usually pays the hospital directly.
On admission to hospital, you need to show your health fund membership and pay any excess. This is so hospital staff can check your cover and submit your claim.
You could receive a bill from the hospital for the difference between their fee and the amount covered under your insurance policy.
There are 4 ways to make a claim under your Extras Cover.
Option 1:
Make a claim on the spot
If your healthcare provider has a HICAPS machine or similar tool, you can swipe your health insurer membership card when paying for the service. Your rebate will be automatically deducted from the healthcare provider’s fee. You will be charged the difference between their fee and how much the insurer pays under your policy.
Option 2:
Make a claim online
Most insurers allow you to claim through their website. Just follow the process set out on their site.
Option 3:
Make a claim via an app
Many insurers now offer an app to submit your claim.
Option 4:
Make a claim by post
You can lodge a claim by post. Print out the claim form and post to your insurer. Your rebate will be paid into your nominated bank account.
