The Minister of Health has warned health insurers to focus on providing value to customers when they apply to increase their premiums over the next few weeks. Private health insurers are allowed to raise premiums once a year only, subject to government approval. Insurer applications for 2026 premium increases are due in November, with approved...
Some ACT residents are being hit with shock bills for public hospital treatment, new figures show. Following news this week that health insurance premiums for ACT residents may rise by at least $180 next year, an analysis of billing records has revealed the high Gaps being paid for Canberra hospital treatment. Data from Private Healthcare...
With public hospitals under strain, health insurers are paying out greater sums for private patient treatment, new data shows. Quarterly health insurance statistics released by the Australian Prudential Regulation Authority, which regulates the industry, showed a significant increase in the amount paid for Hospital Cover claims in the June 2025 quarter. Health insurers paid $4.98...
New data from the Australian Tax Office shows that the number of people being charged the Medicare Levy Surcharge (MLS) has almost quadrupled over 6 years. Data found 768,537 Aussies paid the MLS in the 2022-23 financial year, up from 196,807 in 2017. An article in The Australian says the increase is due to rising...
Australians treated with natural therapies may soon be able to claim rebates on Extras Cover. Following a review completed last year, the government has reinstated 7 of the 16 natural therapies that were removed from private health insurance cover in 2019. The health insurance industry is now developing framework to cover: Private Healthcare Australia, the...
Bupa members who had Hospital Cover claims rejected between 1 May 2018 and 31 August 2023 may be entitled to compensation. The health insurer has announced it incorrectly rejected “mixed coverage” claims – claims for 2 or more treatments at a time – and certain other types of claims during this period. Bupa has apologised...
Members of Teachers Health and TUH are about to become part of the sixth largest health insurer in Australia. The two not-for-profit insurers have announced they will merge next week on 1 July, forming a combined insurer that will cover 500,000 people, Teachers Health said. TUH said the merger will bring some small benefits to...
Australians uncertain about whether or not to get health insurance could find the decision a little easier next week, as of 1 July. Those who don’t have Hospital Cover and earn over a certain income threshold get charged the Medicare Levy Surcharge at tax time – a levy of between 1% and 1.5%. For some...
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Yes. Health insurance policies, premiums and insurer promotions are regulated by the government. Read about how the government regulates private health insurers.
About making a complaint If you have a concern about a medical practitioner or other healthcare professional, you can make a complaint. You can make a complaint about: Be clear about what you would like to happen: In Australia, the best organisation to contact to make a complaint depends on where you live. This is...
When you are being treated in the Australian Health System, you have rights. Australian Charter of Healthcare Rights The Australian Commission on Safety and Quality in Health Care has developed an Australian Charter of Healthcare Rights that outlines your rights as a patient. The Charter applies to everyone, wherever they receive healthcare in Australia, including:...
The Australian Health Practitioner Regulation Agency (Ahpra) is the organisation responsible for the National Registration and Accreditation Scheme across Australia. It works with the 15 National Boards to regulate Australia’s registered health practitioners and protect the public. It ensures the community can rely on a safe health workforce registered under the National Registration and Accreditation...
The National Registration and Accreditation Scheme (NRAS) regulates 16 health professions, including doctors. It registers all regulated health professionals, including medical practitioners, against consistent, high-quality, national professional standards. The Australian Health Practitioner Regulation Agency (Ahpra) supports 15 National Boards to run the National Registration and Accreditation Scheme (NRAS). The NRAS objectives are to: The National...
About allied health professionals Allied health professionals are health professionals that are not: They work with you to identify and assess your health concerns. They also provide treatment and help your recovery. More specifically, they can help you take care of both your physical and mental health with these types of services: They are university...
A registered nurse (RN) looks after people of all ages in a wide range of settings. They promote health, prevent illness and care for ill, disabled and dying people. An RN works with patients and clients in a: They play a crucial role in a healthcare team. They can assess people with acute, chronic and...
In Australia, medical practitioners are organised into specialist medical colleges. These are member-based training organisations that cover a particular specialty. The colleges have official status and a licence to uphold medical standards in their areas of medicine. The colleges are responsible for: To practise as a medical specialist, you must be a member of one...